All in-stock orders are shipped within 24-48 hours of your payment. You will receive an order confirmation shortly after you place it. Please take the time to ensure your shipping address is correct when ordering and when reviewing your order confirmation e-mail. If your address is incorrect, please contact us immediately. Once your order has shipped, there is no way for us to change any information. Unless customer has signature on-file with FedEx, the package must be delivered to a location where someone can sign for the package. FedEx will attempt delivery 2-3 times before returning the package to Handheld Outfitters. Since Handheld Outfitters will incur a return charge from FedEx, a new shipping fee will be charged to reship the order and the initial shipping fee will not be refunded. Products are shipped Monday through Friday, except holidays. Saturday and Sunday are not included in delivery days. Packages sent via FIRST CLASS MAIL currently cannot be tracked while en-route, and Handheld Outfitters assumes no responsibility for lost packages.
P.O. Boxes
Handheld Outfitters ships to P.O. Boxes addresses only via U.S. Postal Services (USPS). Choose "USPS First Class Mail" as the shipping method. Please Note: There may be 1-2 business day delay in shipping by USPS method since we have to physically drop off the packages at a Postal Office. We currently do not provide online tracking with order for USPS shipping method.